Since our inception in 1988, The Next Generation has had one simple strategy, provide outstanding service and competitive prices for all of your office equiment needs. Our commitment to this philosophy, along with our expert technicians and friendly customer service representatives have helped us set the the standard for "The Next Generation of Service".

 

Company History

Our Staff

Testimonials

 

Company History

Begun in the basement of owner Jim Sealy, Sr.'s Virginia home in 1988, The Next Generation (known then as LaserWorks) opened when laser printer repair was a new industry. With a lot of hard work and uniquely personalized service for all his customers, the business quickly outgrew his basement. The company name was changed in 1994 when Jim's son, Jim Jr. joined the team, followed soon after by his other son Scott. Today Scott and his wife Aimee, along with Jim Sr. and Lou Ellmore continue to provide an unmatched level of service to all our customers, some of whom have been with us since our days in the basement.

 

Why we are the best

Our customers consider us the best and most cost effective because:

 

  • YOU'RE SATISFACTION is our FIRST PRIORITY!
  • We are a small, independent company, not bogged down in dealership bureaucracy and can therefore work with any make and model machine.
  • We don't have franchise fees, minimum parts purchases or other cost prohibitive expenses, so we can pass that savings on to you!
  • Our technicians are highly trained and experienced in the protection and operation of all types of office machines.
  • We take parts out of service before they fail. Most of which can be rebuilt at a tremendous savings to the customer.
  • We take the time to explain things, so we keep you in the loop.
  • We only sell the highest quality equipment and products. Both OEM and like new remanufaactured, FULLY GUARANTEED!

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    Our Staff
    Click a name below to send an email to one of our staff or click here to send a message to our General Mailbox.

    Testimonials

    "Our association with The Next Generation has spanned 10 years and the relationship has been nothing short of outstanding! Their service technicians are top-notch, courteous, professional and know their business. They are a pleasure to deal with and if you need management help, they are quick to respond and have always been very fair no matter what the issue. An excellent organization both in what they do and how they do it."

    Bob Lamy
    Director of IT
    McKenna, Long & Aldridge