In todays high tech office, you need solutions to keep your business one step ahead of the competition. The Next Generation has the programs and services you need to insure your productivity, effficiency and SUCCESS! Our "Zero Downtime" approach to service, as well as our Autostock Program are designed to keep you moving forward in a fast paced world.

Zero Downtime

Autostock Program

Service Contracts

 

"Zero Downtime" Service
The "Zero Downtime" approach to service is one of the many ways The Next Generation sets itself apart from other service companies. Our mission with this system of service is to prevent your business from experiencing loss of productivity due to your printers or faxes malfunctioning when you need them most. Our trained technicians can spot potential problems with high mortality parts and replace them before they can cause downtime. Regularly scheduled preventive maintenance can mean the difference between "On-Time" and "Overtime".

 

The Autostock Program
If you have ever been in the midst of printing a big presentation when you realize that you've run out of toner and don't have a replacement, then the Autostock Program is for you. The Next Generation will conduct a free site survey to establish your technology supply needs. Once we've worked together to agree on a stock level for toners, one of our Account Coordinators will visit you as often as necessary to make sure you have what you need. Your toner will be inventoried to determine if you require any product. If so, your order is automatically placed. The items are then delivered, dated and rotated by a member of our team. We'll even remove all of your empty toner cartridges and recycle them. Avoid any "toner emergencies" by signing up for the Autostock Program today!

 

Service Contracts
A Service Contract with The Next Generation is the best way to keep your office equipment in prime condition. Call now to have one of our Account Coordinators perform a site survey, and give you a free estimate on an annual contract. With a Service Contract you'll be entitled to a guaranteed response time of eight business hours or less. You parts and labor are covered, so you know your repair costs up front. We'll also provide free unlimited phone support from our knowledgable staff, to try to get you up and running as soon as possible! Best of all, you'll have the peace of mind that your office equipment will keep working as hard as you do.

 

 
Our Service Contracts are a great way to insure your machines stay working hard for you.
Call us today or contact us to schedule your free evaluation and estimate today!
Don't forget about our Referral Rewards Program. Ask how to earn CASH for spreading the word about The Next Generation!
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